Tier 1 

Pre-Opening Services

 1. Concept Development: Help define the shop's mission, target audience, and unique selling proposition. 

2. Business Plan Review: Review and provide feedback on the client's business plan, focusing on coffee industry specifics. 

3. Location Scouting: Assist in finding the ideal location, considering foot traffic, competition, and demographics. 

4. Menu Development: Create a customized menu that balances profitability, quality, and customer appeal.

 5. Equipment Selection: Advise on optimal equipment choices for efficiency, quality, and budget. 

Tier 2 

This tier would include everything in Tier 1 as well as what is listed below. If you need customized services within each tier, we can tailor an a la carte services. 

Operations and Efficiency 

1. Layout and Design: Optimize shop layout for workflow, customer experience, and visual appeal. 

2. Workflow and Systems: Implement efficient workflows for ordering, inventory management, and staff scheduling. 

3. Staff Training: Develop comprehensive training programs for baristas, managers, and customer service staff. 

4. Quality Control: Establish quality standards for coffee, food, and customer service. 

5. Inventory Management: Implement effective inventory systems to minimize waste and optimize ordering. 

Coffee and Beverage Program -Coffee Sourcing: Connect clients with reputable coffee roasters and suppliers. 

Coffee Blend Development: Create custom coffee blends tailored to the shop's brand and target audience. 

Beverage Menu Engineering: Design a balanced menu with profitable drink options. 

Tea and Food Program Development: Create complementary offerings to enhance the customer experience. 

Seasonal Offerings: Develop seasonal drink menus and promotions.

 6. Grand Opening Strategy: Plan and execute a successful grand opening event. 

Tier 3 

This tier is designed as an add-on for tier 1 & 2. 

This is optimal for businesses that are already operating. 

Marketing and Branding 

1. Brand Identity: Develop a unique brand voice, visual identity, and messaging. 

2. Social Media Strategy: Create a social media plan to engage customers and promote the shop. 

3. Marketing Plan: Develop a comprehensive marketing plan, including promotions, events, and loyalty programs. 

4. Community Engagement: Foster relationships with local businesses, organizations, and events.

 Financial and Performance Analysis 

1. Financial Projections: Provide detailed financial projections and break-even analysis. 

2. Cost Control: Implement systems to monitor and control costs, ensuring profitability. 

3. Performance Metrics: Establish key performance indicators (KPIs) to measure shop success. 

4. Sales Growth Strategies: Develop tactics to increase sales and customer loyalty. 

5. Ongoing Support: Monthly or quarterly check-ins for support, business analytics, and consulting based upon your needs to measure the shops success.